Managing with a Coach Approach - Big Sky


Date: Friday, November 15, 2019at 9:30am - 4:30pm
Instructor/Presenter: Karen Lum
Event Venue: Big Sky Medical Center
Event Address: 334 Town Center Ave, Big Sky, MT 59716
Event Description:

This is a full day class that includes lunch thanks to the generosity of the Yellowstone Club Community Foundation

MANAGING WITH A COACH APPROACH - Strategies to Effectively Grow and Develop Your Team.

People management is some of the most demanding work we will tackle in our careers. During the course, we will breakdown several management principles from the book Coaching Illustrated, apply them to your real-world management scenarios and delve into the advantages and methods required to become an effective coach, mentor and leader to your team. This is a great course for anyone new to management as well as any manager or director who struggles with building rapport with a team and simultaneously generating the results needed to be a high performing team.

What you will learn:

This course is based on a management book called, "Coaching Illustrated," by Mark David. The course highlights four specific principles in the book and breaks them down and applies them to real life management scenarios you may face in your day to day work environments. During the course, you will learn strategies to effectively grow and develop your team using a coaching style to management.

5 Things the Students Will Learn:

1. How to tap into employee motivation 2. Setting clear expectations 3. Holding team members accountable 4. Two way feedback between manager & employee 5. Strategies for approaching employee management as a real time coach

About the Trainer: Karen brings extensive experience in high-end guest and client service in a variety of industries, as well as senior-level team and project management. She has held an executive position at Moonlight Basin Resort in Big Sky, Montana, as well as roles with Holland America Cruise Line and Windstar Cruises. She has also served in community leadership roles in both regional and national marketing and public relations for Big Sky, Montana. Additionally, Karen has extensive experience as a leadership and service trainer for an array of companies and non-profits across the country.

Registration: The regular price for this class is $275 but through the generosity of the Yellowstone Club Community Foundation each Big Sky residents, employees, or business owners pay only $125. Non-Big Sky Residents, Employees or Business Owners are able to attend and pay the full price of $275.